Support
DueDate for iPhone · Jaceal LLC
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Please include your iPhone model and iOS version. Don’t send passwords or card numbers; we never need them.
Quick fixes
Restore Pro
Open Settings in DueDate and tap Restore Purchases. Use the same Apple ID you bought with.
Reminders aren’t arriving
Check that Reminders is on in DueDate’s Settings and that notifications are allowed for DueDate in iOS Settings.
Sync looks out of date
Make sure both devices use the same Apple ID with iCloud on, and that Sync with iCloud is on in DueDate’s Settings. Changes from another device appear when you open DueDate. If you just switched sync on or off, close and reopen the app.
Replay the tutorial
Settings, then Help, then Replay tutorial.
Refunds
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com; we can’t issue App Store refunds directly.
More answers: FAQ · Tutorial · Privacy policy